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Keyword: customer satisfaction

Strategic approach to the study of consumer behavior and the possibility of its use for long-term sales growth in commercial enterprise

Uryaseva T.I. Strategic approach to the study of consumer behavior and the possibility of its use for long-term sales growth in commercial enterprise // Russian Journal of Entrepreneurship. — 2018. — Vol. 19. — № 11. — p. 3391-3402. — doi: 10.18334/rp.19.11.39592

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Success factors of consulting services

Lapenkov V.Yu. Success factors of consulting services // Creative Economy. — 2018. — Vol. 12. — № 9. — p. 1483-1490. — doi: 10.18334/ce.12.9.39408

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The role of consumers feedback to trade enterprises selling meat products

Vovna A.V., Loksha A.V., Petrova N.I. The role of consumers feedback to trade enterprises selling meat products // Russian Journal of Retail Management. — 2018. — Vol. 5. — № 2. — doi: 10.18334/tezh.5.2.39409

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Study of factors affecting consumer satisfaction with the quality of urban public transport services

Tsoy M.E., Schekoldin V.Yu., Dolgikh I.V. Study of factors affecting consumer satisfaction with the quality of urban public transport services // Russian Journal of Entrepreneurship. — 2017. — Vol. 18. — № 21. — p. 3237-3260. — doi: 10.18334/rp.18.21.38503

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Study of the the relationship between customer satisfaction and value over the life cycle (CLV)

Arenkov I.A., Ishmukhametov R.R., Smirnov S.A. Study of the the relationship between customer satisfaction and value over the life cycle (CLV) // Russian Journal of Entrepreneurship. — 2017. — Vol. 18. — № 18. — p. 2677-2694. — doi: 10.18334/rp.18.18.38309

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Methods for Consumer Loyalty Assessment

Lyudmila Kuznetsova, Liliya Brusentsova Methods for Consumer Loyalty Assessment // Russian Journal of Entrepreneurship. — 2012. — № 12 (210). — p. 71-76. — URL: http://bgscience.ru/com/lib/3692

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Quality of Banking Services as a Factor of Increasing Social Efficiency of Banking Business

Liliana Ikhsanova Quality of Banking Services as a Factor of Increasing Social Efficiency of Banking Business // Russian Journal of Entrepreneurship. — 2010. — № 6-1 (160). — p. 108-113. — URL: http://bgscience.ru/com/lib/1949

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Innovative methods of services organization management in term of educational institution

Olyga Saginova, Nadezhda Zavyyalova, Kozmas Afanasiadi Innovative methods of services organization management in term of educational institution // Creative Economy. — 2014. — № 5 (89). — p. 70-83. — URL: http://bgscience.ru/com/lib/1247

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Formation of range of the high-tech products at an enterprise to ensure sales sustainability

Galina Kostina, Anastasiya Torgashova Formation of range of the high-tech products at an enterprise to ensure sales sustainability // Creative Economy. — 2013. — № 10 (82). — p. 26-36. — URL: http://bgscience.ru/com/lib/1160

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