Research on the improving the efficiency of commercial organizations become very significant in market economy. The strong influence of the environment, competitiveness and constant changes promote the aggravation of contradictions in the organizations and the deterioration of the socio-psychological climate. The problem of destructive conflict prevention is often delegated to the manager. The article considers the characteristics of conflict nature of commercial organization and the methods of conflict prevention both from the position of interpersonal relationships and the formal aspects of the problem such as the management decisions of administration of the organization.
Highlights:
- all managers’s roles could be divided into three types: decision-making roles, information’s roles and interpersonal roles
- conflict prevention in organization is one of the elements of conflict management and organization management as a whole
- an important part of conflict prevention in organization is it’s prediction
- if the training is aimed at conflict prevention in the organization, it results in the development of conflict competence of managers and employees
- to prevent a conflict the manager should eliminate causes and sources of a conflict
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