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Integration of the principles of lean production and quality management system in the organization of labor of social service institutions


Valiullina L.A., Bespalova M.E., Khadasevich N.R.
(about the authors)

Valiullina Laysan Akhmatovna – (Budgetary Institution of the Khanty-Mansi Autonomous District – Yugra “The Methodical Centre of Development of Social Services»)

Bespalova Marina Eduardovna – (Budgetary Institution of the Khanty-Mansi Autonomous District – Yugra “The Methodical Centre of Development of Social Services»)

Khadasevich Nailya Rakipovna – (Surgut State University)

Published in:
Leadership and Management
– Volume 6, Number 2 (April-July 2019)

JEL classification: M11, M12, M59

Keywords: lean production, mapping, quality management system, solution of "One by one" problem, standardized work, value stream


Citation:
Valiullina L.A., Bespalova M.E., Khadasevich N.R. (2019). Integration of the principles of lean production and quality management system in the organization of labor of social service institutions. Leadership and Management, 6(2), 107-116. doi: 10.18334/eo.9.3.40849


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Abstract:

The authors consider the issues related to the implementation of the principles of lean production in the institutions of the social sphere. The analysis on comparison of tools and methods of lean production with the existing quality management system in institutions is conducted. The main problems are identified and measures for the systematic implementation of the principles of lean production for further integration with the quality management system are proposed.








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