In search of customers’ loyalty: an overview of approaches to the concept, indicators and factors Kurochkina A.Yu. In search of customers' loyalty: an overview of approaches to the concept, indicators and factors // Journal of International Economic Affairs. — 2019. — Vol. 9. — № 3. — p. 2001-2014. — doi: 10.18334/eo.9.3.40827 Read more ›
Features of consumer behavior in the digital economy Shklyar T.L., Popova A.V., Gorokhova S.S. Features of consumer behavior in the digital economy // Creative Economy. — 2019. — Vol. 13. — № 3. — p. 505-516. — doi: 10.18334/ce.13.3.39934 Read more ›
