bgscience@idbg.ru
+7 495 648 62 41 Russia, 127015, Moscow, Novodmitrovskaya st. 5A (b. 7)
Menu

Switch to Russian:to Russian

Quality management process model in educational services in independent institutions of additional professional education


Akhmetshin A.A., Ibatullin U.G.
(about the authors)

Akhmetshin Ayrat Adikovich –

Ibatullin Ural Galievich –

Published in:
Leadership and Management
– Volume 4, Number 3 (July-September 2017)

JEL classification: I21, L15, M12, M53

Keywords: additional professional education (APE), educational services, process approach, quality management system (qms), system approach


Citation:
Akhmetshin A.A., Ibatullin U.G. (2017). Quality management process model in educational services in independent institutions of additional professional education. Leadership and Management, 4(3), 109-116. doi: 10.18334/lim.4.3.38273


Share:

Abstract:

The article presents a version of the application of process and system approaches for improving the system of quality management system in the educational industry with reference to independent institutions of additional professional education.







References:
Skripko L.E. (2006). Postroenie protsessnyh modeley menedzhmenta kachestva na osnove trebovaniy ISO 9001:2000 [Creating quality management process models based on ISO 9001: 2000 requirements ]. Vestnik SPbGU. 3 (1). 28-51. (in Russian).
Ten V.V., Zlobin E.V. (2012). Protsessnyy menedzhment v organizatsii [Process management in companies]. Vestnik TGTU. 18 (4). 1095-1100. (in Russian).
Аниськина Н.Н. Менеджмент качества. Качественный менеджмент или качественное образование: что первично?KlubOK.net. (in Russian). Retrieved from http://www.klubok.net/article2472.html