Kapustina Larisa Mikhaylovna – Dr. of Econ. Sci., Head of Chair of International Management, Logistics and Marketing, Urals State University of Economics, Ekaterinburg
Babenkova Anna Valeryevna – Postgraduate Student, Chair of International Management, Logistics and Marketing, Urals State University of Economics, Leading Marketing Expert, PSM-Gidrotek LLC, Ekaterinburg
The article considers the problems and approaches to managing inter-firm relationships in the industrial market. The authors suggest the modified relationship marketing mix and the algorithm of interaction with corporate customers, allowing to control the quality of inter-firm relationships.
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