Keywords:attraction of customers, gaining of profits, global relationship marketing, mutually beneficial relationship, relationship marketing, transactional marketing
Citation: Elena Kiseleva (2009). Genesis of relationship marketing and its role in modern society. Russian Journal of Entrepreneurship, 10(10), 38-42. — url: http://bgscience.ru/com/lib/1773
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Abstract:
The author argues that traditional marketing is gradually losing its relevance, and a new concept comes to replace it – «relationship marketing». How does it form and develop? What are its characteristics and objectives? The article is devoted to these questions.