Borisenko Ya.M.Published in:
Creative Economy
– Volume 12, Number 7 (July 2018)

JEL classification: F60, F66, F69

Keywords: global KPO market, KPO service providers, outsourcing of knowledge management


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Abstract:

The article deals with the history of the origin and development of knowledge management outsourcing. Its role in the global world is described. The main advantages of using knowledge management outsourcing for companies are analyzed. The main external and internal risks of its use are singled out. The main industries and directions are shown where it is possible to apply outsourcing of knowledge management both in Russia and abroad. The forecast of the KPO industry on the global scale and at the Russian Federation level is presented.

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References:
Borisenko Ya.M. (2014). Autsorsing upravleniya znaniyami [Outsourcing of knowledge management] Fundamental and applied science. 58-63. (in Russian).
Borisenko Ya.M. (2014). Osobennosti primeneniya autsorsinga upravleniya znaniyami [Features of the application of knowledge management outsourcing] Problems and prospects for the development of regions and enterprises in the context of the globalization of the economy. 96-99. (in Russian).
Borisenko Ya.M. (2015). Sravnitelnyy analiz autsorsinga biznes- protsessov i autsorsinga upravleniya znaniyami [Comparative analysis of business process outsourcing and of knowledge process outsourcing] Fundamental and applied science. 71-72. (in Russian).
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