Deputatova E.Yu.Published in:
Russian Journal of Retail Management
– Volume 4, Number 3 (July-September 2017)

JEL classification: L81, O31

Keywords: innovations in trade, purchasing behavior, retail trade, trade services


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Abstract:

Trade acts as a bastion of market economy. However, the fact that buyers become more demanding and exacting not only to the quality of goods, but also to service, motivates the management of trade organizations to develop and implement new forms and methods of service and modern technologies. Being one of the market economy sectors, retail trade today is not just a service for sale of goods, but the whole art of their presentation with the appropriate cultural, value and educational components for the buyer. The largest operators of the consumer goods sector continue active development of retail chains. Innovations determine the important role in their successful existence. Their implementation allows traders to compete for consumers and long-term existence in the market.

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