Salikhova Ya.Yu., Zhivkovich E.A., Arenkov I.A.Published in:
Russian Journal of Entrepreneurship
– Volume 18, Number 1 (January 2017)



Keywords: competitiveness, intellectual capital, retail company


Share:

Abstract:

The article is devoted to studying the role of intellectual capital in enhancing the competitiveness of retail companies on the example of Lenta Ltd . The aim of the work was to identify the competitiveness factors related to intellectual capital and their assessment by customers. The most important factors included the following: training program for sales personnel, category management and supplier relationships. The findings are based on the results of in-depth interviews and empirical research whose data were analyzed by descriptive statistics, cluster analysis and analysis of variance.

---

References:
Arenkov I. A., Salikhova Ya. Yu., Yaburova D. V. (2016). Intellektualnyy kapital kak faktor konkurentosposobnosti roznichnyh kompaniy [Intellectual capital as a factorthe competitiveness of retail companies]. Korporativnoe upravlenie i innovatsionnoe razvitie ekonomiki Severa: Vestnik Nauchno-issledovatelskogo tsentra korporativnogo prava, upravleniya i venchurnogo investirovaniya Syktyvkarskogo gosudarstvennogo universiteta. (2). 50-62. (in Russian).
Arenkov, I.A., Salikhova I.Y., Yaburova, D.V Competitiveness factors of retail companies in the emerging markets, International Conference: GSOM Emerging markets conference: Business and Government perspectives. Retrieved from http://www.gsom.spbu.ru/files/ folder_9/1sbornik.pdf
Chahal N., Bakshi P. (2014). Effect of intellectual capital on competitive advantage and business performance: Role of innovation and learning culture International Journal of Learning and Intellectual Capital. (1). 52-70.
Cohen, S., Naoum, V.-C., Vlismas, O. (2014). Intellectual capital, strategy and financial crisis from a SMEs perspective (Article) Journal of Intellectual Capitalб Journal of Intellectual Capitalб. (2). 294-315.
Fernández-Jardón, C., Costa, R. V., Dorrego, P. F. (2014). The impact of structural capital on product innovation performance: An empirical analysis International Journal of Knowledge-Based Development Volume 5. (0). 63-79.
Hall, R. (1992). The strategic analysis of intangible resources Strategic Management Journal. (2). 135-144.
Herremans, I., Isaac, R. and Bays, A. (2007). Intellectual capital Financial Management, Chartered Institute of Management Accountants, London, June. (0). 30-32.
Kamath, G. B. (2008). Intellectual capital and corporate performance in Indian pharmaceutical industry Journal of Intellectual Capital. (4). 684-704.
Kianto, A., Andreeva, T., Pavlov, Y. The impact of intellectual capital management on company competitiveness and financial performanceKnowledge management research and practice. Retrieved from http://www.palgrave-journals.com/kmrp/journal/v11/n2/full/kmrp20139a.html
Saakova L. V. (2012). Ustoychivoe i effektivnoe razvitie korporativnyh struktur v ekonomike znaniy: formirovanie intellektualnogo potentsiala [Sustainable and effective development of corporate structures in the knowledge economy: building the intellectual capacity] SPb.: Izd-vo SPbGUEF. (in Russian).
Wang, D., Chen, S. (2013). Does intellectual capital matter? High-performance work systems and bilateral innovative capabilities International Journal of Manpower. (8). 861-879.
Wong, K. Y. and Aspinwall, E. M. (2004). Characterizing knowledge management in the small business environment Journal of Knowledge Management. (3). 44-61.
Zubko V.Yu. (2009). Razvitie intellektualnogo kapitala kak faktor povysheniya stoimosti kompanii. Avtoreferat na soisk. Uch. St. k.e.n [Development of intellectual capital as a factor of the company cost increase.]. Avtoreferat na soisk. Uch. St. k.e.n. (0). (in Russian).