Akhmetova Venera N. – Candidate of Science, Economics, Doctoral Student of the Chair of Logistics and Economic Informatics (Dmitry Mendeleev University of Chemical Technology of Russia, Moscow)
Bulygina Olga V. – Candidate of Science, Economics, Associate Professor of the Chair of Management and Information Technology in the Economy (Smolensk branch of the National Research University “Moscow Power Engineering Institute”)
The article discusses the importance of pipeline transportation for the efficiency increase of oil and gas industry. The author identifies the place of a human operator in the ergatic system, solves the problem of creating an effective organization of work, securing increase in its productivity. The possibility of the use of a decision support system for the development of effective solutions of dispatching control by a human operator has been considered.
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