Open access has had a growing influence in the scholarly publishing world over the last several years. Despite the heavy discussions and ongoing debates, the full extent of how this model will impact the current publishing ecosystem is yet to be understood. Publishers Communication Group (PCG) stands at the crossroads of librarians, researchers and publishers, and we receive inquiries from all sides regarding open access publishing and the future roles of these stakeholders. Because of our position in the market, PCG is uniquely qualified to conduct this study to understand how libraries view open access, what role they play in this model, and whether there could be potential for libraries and publishers to streamline dealing with APCs.