Keywords:banking, both objective and subjective criteria, choice of bank customers, financial literacy, the assessment of the bank
Citation: Yulia Palkina (2014). The main criteria for the selection of the bank for clients. Journal of Economics, Entrepreneurship and Law, 4(3), 3-8. doi: 10.18334/epp.4.3.406
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Abstract:
The article describes the main criteria by which individuals are selected bank, the most appropriate to their needs, and analyzed the influence factors on the bank's reputation . The author divides the selection criteria of the bank on the objective and subjective, ranks them in order of importance and identify the causes of customer dissatisfaction with their choice.
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