Cherkasova Antonina Alekseevna – Postgraduate at the Chair of Hotel and Tourism Business, Russian University of Economics named after G.V. Plekhanov, Moscow
The article presents the results of scientific study on the examination of differentiation strategy as a significant factor in improving the competitiveness of the hotel facilities. The author formulated the concept of differentiation strategy regarding a hotel facility. The main directions of differentiation in hotel business were considered, a mechanism for developing a differentiation strategy of hotel facilities in the spectrum of services was proposed. The conditions, necessary for the realization of the differentiation strategy, were identified.
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