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Functional Management of Development of Service Industry


Lilyyana Sosunova, Elena Ryabova
(about the authors)

Sosunova Lilyyana Alekseevna – Doctor of Economic Sci., Professor, Head of the Academic Department of Marketing and Logistics, Samara State Economic University

Ryabova Elena Valentinovna – Candidate of Economic Sci., Associate Professor, Volga Region State University of Service, Tolyatti

Published in:
Russian Journal of Entrepreneurship
– № 8 / April, 2013



Keywords: functions, management, service, services sector


Citation:
Lilyyana Sosunova, Elena Ryabova (2013). Functional Management of Development of Service Industry. Russian Journal of Entrepreneurship, 14(8), 133-142. — url: http://bgscience.ru/com/lib/4237


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Abstract:

In article tendencies of development of a services sector are defined, characteristics of services with allocation of their functional orientation are considered, specifics of management by development in a services sector from a position of functional approach is designated.








References:
1. Maslennikova N.P. Upravlenie razvitiem organizatsii / N.P. Maslennikova. – M.: Tsentr ekonomiki i marketinga, 2002.
2. Sosunova L.A., Toymentseva I.A. Ekonomiko-matematicheskie metody vybora optimalnoy strategii upravleniya predpriyatiyami sfery uslug // Ekonomicheskie nauki. – 2011. – № 77.
3. Chernova D.V., Popov E.A. Sravnitelnaya kharakteristika sovremennyh form organizatsii biznesa // Vestnik Samarskogo gosudarstvennogo ekonomicheskogo universiteta. – 2007. – № 3.
4. Chernova D.V., Sosunova L.A. Osnovnye tendentsii razvitiya uslug v ekonomike Rossii // Logistika, biznes-statistika, servis: problemy nauchnyh issledovaniy i podgotovki spetsialistov: materialy Mezhdunar. nauch.-prakt. konf., 22–24 maya 2006 g. – Samara, 2006.
5. Haggerty, P.E. Strategies, Tactics and Research // Research Management. – 2002. – № 2.
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7. Lehtinen U., Lehtinen J. Service quality: A study of quality dimensions, unpublished working paper. – Helsinki: Service Management Institute, Finland, 2006.

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