Kobyak Marina Viktorovna – Candidate of Economics Sciences (Ph.D. in Economics), Associate Professor, Chair of Hotel and Travel Industry, Plekhanov Russian University of Economics
Layko Mikhail Yuryevich – Doctor of Economics Sciences (Grand Ph.D. in Economics), Chair of Hotel and Travel Industry, Plekhanov Russian University of Economics
The paper deals with the use of methodological approaches to assessing the impact of franchising on the effectiveness of hotel management companies. It gives recommendations to create a set of standards that meets the current market conditions affecting the perception of service quality, as well as the effectiveness of their use in franchising.
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