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Balanced Scorecard in Migration Service


Yuliya Dmitrieva
(about the author)

Dmitrieva Yuliya Viktorovna – Cand. of Econ. Sci., Associate Professor, Department of Migration Management, Institute of Public Administration and Law, State University of Management, Moscow

Published in:
Russian Journal of Entrepreneurship
– № 12-1 / December, 2011



Keywords: migration, migration management, mission, quality management system, state organization, strategic indication balanced scorecard, strategy


Citation:
Yuliya Dmitrieva (2011). Balanced Scorecard in Migration Service. Russian Journal of Entrepreneurship, 12(12), 54-60. — url: http://bgscience.ru/com/lib/3320


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Abstract:

The article reveals specific features of applying balanced scorecard to the work of migration services, which helps the organization to transform its vision of mission and strategy into measurable operative indicators, and achieve successful implementation thereof, with constant improvement of results.







References:
1. Sbalansirovannaya sistema pokazateley – shag za shagom: Maksimalnoe zakreplenie effektivnosti i poluchennyh rezultatov / Per. s angl. – Dnepropetrovsk: Balans klub, 2003.
2. Eva Herman and Xiao Wang. Performance Measurement in U.S. Counties: Capacity for Reform. Public Administration Review. September/October 2000.
3. Robert S. Kaplan, David P. Norton «The Strategy-Focused Organisation». Harvard Business School Press, 2001.