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Methodology of Implementing the Quality Management System in the Activities of Migration Services


Yuliya Dmitrieva
(about the author)

Dmitrieva Yuliya Viktorovna –

Published in:
Russian Journal of Entrepreneurship
– № 9-1 / September, 2011



Keywords: management methods, management of migration processes, pre-certification audit, quality assurance methods, quality management system, state organizations


Citation:
Yuliya Dmitrieva (2011). Methodology of Implementing the Quality Management System in the Activities of Migration Services. Russian Journal of Entrepreneurship, 12(9), 91-98. — url: http://bgscience.ru/com/lib/3131


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Abstract:

The article presents a methodology of implementing the quality management system in the activities of migration services, aimed at fulfillment of the organization's policy on quality and creating an organization that ensures effective achievement of these goals.








References:
1. ISO 10011-2-1991. Rukovodyaschie ukazaniya po proverke sistem kachestva. Chasty 2. Kvalifikatsionnye kriterii dlya ekspertov-auditorov.
2. ISO 10015-1999. Menedzhment kachestva. Rukovodyaschie ukazaniya po obucheniyu.
3. ISO 9001-2008. Sistemy upravleniya kachestvom. Trebovaniya.
4. Bicheno J., Gopalan M. R. A Management Guide to Quality and Productivity. − Wheeler, 2000.
5. David A. Garvin How The Balldrige Really Works // Harvard Business Review. – 1989. − sentyabry−oktyabr.

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