Citation: Anastasiya Kryukova (2011). Algorithm for Customer Relationship Management. Russian Journal of Entrepreneurship, 12(2), 92-98. — url: http://bgscience.ru/com/lib/2864
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Abstract:
The article presents an algorithm, developed by the author, which allows fully managing all customers, regardless of the industry-specificity of their business. The author analyzes existing techniques for managing the client base and discusses their main advantages and disadvantages.
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