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Quality Management of Railway Services


Irina Demyyanovich
(about the author)

Demyyanovich Irina Vasilyevna – Cand. of Econ. Sci., Doctoral Student, Far Eastern State Transport University, Khabarovsk

Published in:
Russian Journal of Entrepreneurship
– № 9-2 / September, 2010



Keywords: diversification, effective use of resources, quality management system, quality of repair, quality of transport services, railway transport, sustainable development, systematicapproach


Citation:
Irina Demyyanovich (2010). Quality Management of Railway Services. Russian Journal of Entrepreneurship, 11(9), 85-88. — url: http://bgscience.ru/com/lib/2449


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Abstract:

The article presents important investment concepts such as diversification and systematic approach to managing the quality of services of railway transport. What is meant by diversification and systematic approach to quality management is covered in the article.







References:
1. Demyyanovich I.V., Leontyev R.G. Podkhody k formirovaniyu sistemy menedzhmenta kachestva zheleznodorozhnogo transporta Dalnego Vostoka RF // Vlasty i upravlenie na vostoke Rossii. – 2009. –№ 4.
2. Goncharuk A.P., Demyyanovich I.V., Narkevskaya T.V. Upravlenie kachestvom transportnogo obsluzhivaniya regiona na osnove informatsionnyh tekhnologiy: Monografiya. – Khabarovsk: Izd-vo DVGUPS, 2005. – 163 s.
3. Transportnaya strategiya RF do 2030 g. [Elektronnyy resurs]. – Rezhim dostupa: http://www.mintrans.ru/pressa/TransStrateg_VV.htm.
4. Goldshteyn G.Ya. Strategiya menedzhmenta. [Elektronnyy resurs]. – Rezhim dostupa: http://www.aup.ru/books/m24/.
5. Salimova T.A. Integratsiya diversifikatsii i sistemnogo podkhoda k upravleniyu kachestvom // Vestnik Nizhegorodskogo universiteta. Seriya: Ekonomika i finansy. – 2004. – № 2. – S. 541–546.