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Introduction of International Standards of Quality Management System in the Activities of Migration Services of the Russian Federation as an Important Factor in Improving the Quality, Culture and Accessibility of Migration Services


Yuliya Dmitrieva
(about the author)

Dmitrieva Yuliya Viktorovna – Cand. of Econ. Sci., Associate Professor, Chair of Migration Processes Management, Institute of Public Administration and Law, State University of Management, Moscow

Published in:
Russian Journal of Entrepreneurship
– № 11-1 / November, 2010



Keywords: international standards, management ofmigration processes, migration, migrationservices, quality management system, social processes, strategic management


Citation:
Yuliya Dmitrieva (2010). Introduction of International Standards of Quality Management System in the Activities of Migration Services of the Russian Federation as an Important Factor in Improving the Quality, Culture and Accessibility of Migration Services. Russian Journal of Entrepreneurship, 11(11), 36-40. — url: http://bgscience.ru/com/lib/2406


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Abstract:

The article reveals the features of managing migration as a particular object in the strategic management of social processes. The author proves the need for the development and implementation of international standards of quality management system (QMS) in the activities of Migration Services in Russia as an important factor in improving the quality, culture and availability of migration services.







References:
1. Sistema menedzhmenta kachestva kak puty k sovershenstvovaniyu upravleniem // Energiya Rossii. – 2007. – Dekabr.
2. Tatarnikov M.A. Povyshenie effektivnosti upravleniya zdravookhraneniem na osnove standartov sistemy menedzhmenta kachestva // Glavvrach. – 2007. – № 1.
3. GOST R ISO 9004-2001: Sistemy menedzhmenta kachestva. Rekomendatsii po uluchsheniyu deyatelnosti. [Elektronnyy resurs]. – Rezhim dostupa: http://www.yondi.ru/inner_c_article_id_1086.phtm.
4. Sistemy menedzhmenta kachestva. Vse o sistemakh menedzhmenta kachestva. [Elektronnyy resurs]. – Rezhim dostupa: http://standartiso.ru/.