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To the need for change management in the enterprises of service industries


Yuliya Shnyakina, Dmitriy Kuzymin, Zakhar Golant
(about the authors)

Shnyakina Yuliya Ravilyevna – Cand. of Econ. Sci., Associate Professor, Department of Economics, organization and commercial activities Volga State University Service

Kuzymin Dmitriy Igorevich – post-graduate, Astafiev Krasnoyarsk State Pedagogical University

Golant Zakhar Mikhaylovich – Deputy Chairman, Committee for Public Health at the Government of Saint Petersburg

Published in:
Creative Economy
– № 12 / December, 2009



Keywords: change, change management, changes performance management, resistance to change, self-regulating mechanism, services


Citation:
Yuliya Shnyakina, Dmitriy Kuzymin, Zakhar Golant (2009). To the need for change management in the enterprises of service industries. Creative Economy, 3(12), 102-108. — url: http://bgscience.ru/com/lib/197


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Abstract:

To strengthen the competitive position and efficiency the leaders of service industries must learn to manage change. The author in a close relationship considers and evaluates some of the changes inherent constraints, the account of which will enable the company to open new opportunities for improvement and development.







References:
1. Kokinz G. Upravlenie rezultativnostyyu: Kak preodolety razryv mezhdu obyyavlennoy strategiey i realnymi protsessami / Per. s angl. – M.: Alpina Biznes Buks, 2008.
2. Izmerenie rezultativnosti kompanii / Per. s angl. – M.: Alpina Biznes Buks, 2007.
3. Upravlenie izmeneniyami/ Per. s angl. – M.: Alpina Biznes Buks, 2007.