Keywords:business process, business processes projecting, healthcare industry, medical business, medical services, quality management system, voluntary medical insurance
Citation: Svetlana Ermakova (2009). Organization of process-oriented activities in the medical business. Russian Journal of Entrepreneurship, 10(5), 131-136. — url: http://bgscience.ru/com/lib/1392
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Abstract:
The article describes the theory and practice of a process approach to management of medical organizations, which is the innovation in relation to healthcare industry. The recommendations are given for the integration of solutions for the organization of business processes in corporate structure and the quality management system. The conditions described to improve management of a clinic on the basis of business processes projecting.