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Analysis of internal factors and management tools affecting the hotel financial performance


Stepanova V.E.
(about the author)

Stepanova Valeriya Evgenevna – ( Novosibirsk State University of Economics and Management)

Published in:
Leadership and Management
– Volume 6, Number 3 (August-September 2019)

JEL classification: L83, L84, L89, M11

Keywords: factor analysis, financial indicators, hospitality business, hotel management


Citation:
Stepanova V.E. (2019). Analysis of internal factors and management tools affecting the hotel financial performance. Leadership and Management, 6(3), 243-256. doi: 10.18334/lim.6.3.40944


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Abstract:

This paper presents the results of practical testing of the influence of internal factors on hotels` financial results. Based on existing studies, the typology of internal factors has been considered, and the key hypotheses about their impact were tested. According to the results of this research, a set of practical tools has been formulated for the effective management of internal factors in the daily business and operational processes of hotels.








References:
Banker R.D., Potter G., Srinivasan D. (2005). Association of nonfinancial performance measures with the financial performance of a lodging chain Cornell Hotel and Restaurant Administration Quarterly. (4(46)). 394-412.
Sharma A., Upneja A. (2005). Factors influencing financial performance of small hotels in Tanzania International Journal of Contemporary Hospitality Management. (6(17)). 504-515. doi: 10.1108/09596110510612149.
Tian X., Wang X., Chen J. (2014). The Driving Factors of Hotel Revenue Management Strategy: An Empirical Study Based on Chinese Starred-Hotel Data Tourism Science. (28(4)). 65-80.
Wong X., Tian X., Kai L., Zhijian H. (2013). Research on factors influencing hotel revenue management decision-making and performance: An empirical study based on high star-rated hotels in China Tourism Tribune. (28(9)). 25-33.

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