quality management systems – BIBLIO-GLOBUS Science

Possible ways of increasing the quality of services in the retail trade based on application of ISO standards series 9000

Olga Olennikova Possible ways of increasing the quality of services in the retail trade based on application of ISO standards series 9000 // Russian Journal of Entrepreneurship. — 2015. — Vol. 16. — № 12. — p. 1867-1878. — doi: 10.18334/rp.16.12.318

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Keyword: quality management systems

Possible ways of increasing the quality of services in the retail trade based on application of ISO standards series 9000

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