public transport services – BIBLIO-GLOBUS Science

Study of factors affecting consumer satisfaction with the quality of urban public transport services

Tsoy M.E., Schekoldin V.Yu., Dolgikh I.V. Study of factors affecting consumer satisfaction with the quality of urban public transport services // Russian Journal of Entrepreneurship. — 2017. — Vol. 18. — № 21. — p. 3237-3260. — doi: 10.18334/rp.18.21.38503

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Keyword: public transport services

Study of factors affecting consumer satisfaction with the quality of urban public transport services

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