Building segmentation on the basis of modified RFM analysis to increase customer loyalty Tsoy M.E., Schekoldin V.Yu., Lezhnina M.N. Building segmentation on the basis of modified RFM analysis to increase customer loyalty // Russian Journal of Entrepreneurship. — 2017. — Vol. 18. — № 21. — p. 3113-3134. — doi: 10.18334/rp.18.21.38506 Read more ›