The formation of customer loyalty of the bank as a factor to ensuring its competitiveness Kiselitsa E.P., Khazipova G.A. The formation of customer loyalty of the bank as a factor to ensuring its competitiveness // Journal of International Economic Affairs. — 2019. — Vol. 9. — № 3. — p. 2285-2298. — doi: 10.18334/eo.9.3.40970 Read more ›