formation of customer loyalty – BIBLIO-GLOBUS Science

Attraction and retention of customers in e-commerce

Pankina T.V., Nikishin A.F., Boykova A.V. Attraction and retention of customers in e-commerce // Russian Journal of Entrepreneurship. — 2018. — Vol. 19. — № 3. — p. 683-696. — doi: 10.18334/rp.19.3.38826

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Keyword: formation of customer loyalty

Attraction and retention of customers in e-commerce

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