customer loyalty – BIBLIO-GLOBUS Science

Повышение эффективности розничных торговых услуг книжных магазинов на основе результативных программ лояльности

Nikishkin V.V., Tverdokhlebova M.D. Повышение эффективности розничных торговых услуг книжных магазинов на основе результативных программ лояльности // Creative Economy. — 2019. — Vol. 13. — № 12. — doi: 10.18334/ce.13.12.41529

Managing customer outflow in a digital economy

Mkhitaryan S.V., Tultaev T. A., Tultaeva I.V., Andreev S.N. Managing customer outflow in a digital economy // Creative Economy. — 2018. — Vol. 12. — № 10. — p. 1661-1672. — doi: 10.18334/ce.12.10.39510

Consumer loyalty and retail service quality in supermarkets

Loktev E.M., Sarkisyan L.G. Consumer loyalty and retail service quality in supermarkets // Russian Journal of Retail Management. — 2016. — Vol. 3. — № 4. — p. 299-307. — doi: 10.18334/tezh.3.4.37083

Quality of Banking Services as a Factor of Increasing Social Efficiency of Banking Business

Liliana Ikhsanova Quality of Banking Services as a Factor of Increasing Social Efficiency of Banking Business // Russian Journal of Entrepreneurship. — 2010. — № 6-1 (160). — p. 108-113. — URL: http://bgscience.ru/com/lib/1949

Formation of Programs of Customer Loyalty within the Concept of Institutional Economic Theory

A. Lavrenova Formation of Programs of Customer Loyalty within the Concept of Institutional Economic Theory // Creative Economy. — 2013. — № 6 (78). — p. 84-88. — URL: http://bgscience.ru/com/lib/1096

Keyword: customer loyalty

Повышение эффективности розничных торговых услуг книжных магазинов на основе результативных программ лояльности

Managing customer outflow in a digital economy

Consumer loyalty and retail service quality in supermarkets

Quality of Banking Services as a Factor of Increasing Social Efficiency of Banking Business

Formation of Programs of Customer Loyalty within the Concept of Institutional Economic Theory

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