Managing customer outflow in a digital economy Mkhitaryan S.V., Tultaev T. A., Tultaeva I.V., Andreev S.N. Managing customer outflow in a digital economy // Creative Economy. — 2018. — Vol. 12. — № 10. — p. 1661-1672. — doi: 10.18334/ce.12.10.39510 Read more ›