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Choice of technological platform for automatization of the process of work with problem arrears in the credit organization


Nataliya Khvatskaya, Svetlana Golyas, Sergey Nikolaev, Aleksandr Muradov
(about the authors)

Khvatskaya Nataliya Leonidovna –

Golyas Svetlana Valentinovna –

Nikolaev Sergey Dmitrievich –

Muradov Aleksandr Vladimirovich –

Published in:
Creative Economy
– № 10 / October, 2010



Keywords: automatization of business-processes, automatization of work with problem arrears, collector strategies, collector system, past due balance, problem assetsmanagement


Citation:
Nataliya Khvatskaya, Svetlana Golyas, Sergey Nikolaev, Aleksandr Muradov (2010). Choice of technological platform for automatization of the process of work with problem arrears in the credit organization. Creative Economy, 4(10), 9-17. — url: http://bgscience.ru/com/lib/472


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Abstract:

The article offers methods of choice of technological platform for automatization of the process of work with problem arrears in the credit organization. The author offers classification and examples of the most widespread solutions in this area.








References:
1. Khandrikov A.A. Mezhdunarodnyy opyt upravleniya problemnymi aktivami// Finansy i kredit. — 2003. — № 215 (129).
2. Korsachev A.N. CRM-tekhnologii dlya sbora zadolzhennosti // Banki i tekhnologii. 2009. № 4.
3. Miroshnichenko Yu.V. Rabota s prosrochennoy zadolzhennostyyu v usloviyakh krizisa // Bankovskiy riteyl. — 2009. — № 1.
4. Shevchenko, I. V. Sovershenstvovanie kachestva obsluzhivaniya klientov kreditnymi organizatsiyami putem vnedreniya noveyshikh bankovskikh tekhnologiy // Finansy i kredit. 2004. № 22.
5. Finansovo-kreditnyy entsiklopedicheskiy slovary / Pod red. A. G. Gryaznovoy. – M.: Finansy i statistika, 2002.

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